Privacy Policy – The Calm Vacations

Privacy Policy

CANCELLATION POLICY:

Cancellation charges if the plan cancels then the following deduction charges will be applied; Package cancellation is divided between 2 components (i.e., Flight and Land.) The following rules are applicable for respective components.

Flight Cancellation: As Per the Airline’s Cancellation Policy

Land Package Cancellation:
Processing fee: 13% of the total package cost will be charged regardless of any reason if you choose to cancel your trip post booking.
Between 45 days to 60 days from the trip start date: 25% of total package cost will be deducted as a cancellation charge;
Between 44 to 31 days from the trip start date: 50% of total package cost will be deducted from the total package amount;
Between 30 to 21 days from the trip start date: 60% of total package cost will be deducted from the total package amount;
Between 20 and 14 days from the trip start date: 75% of total package cost will be deducted from the total package amount.
14 days prior to the trip start date: 100% amount of total package cost will be deducted.
In case of no-show, no refund will be given We will provide you a full refund from our side in case of unrest in Kashmir (Unrest will be considered only if there will be no vehicular movement or if hotels are not in operation).

TERMS & CONDITIONS:

Transportation as per itinerary only (not available at disposal)

Transportation will only serve those locations where the local cab union is allowed to visit else the client has to bear the cost of the additional cab cost on a direct payment basis.
The itinerary mentioned is only a reference for the tourist attraction covered at a particular destination.
The actual sightseeing may vary at per the current scenario of the destination depending on weather, traffic, etc.
The package does not include guide services. These can be availed at an additional cost.
Meal plan: EP – Accommodation only, CP – Accommodation with breakfast, MAP Accommodation with breakfast, lunch or dinner, AP – Accommodation with breakfast, lunch & dinner.
The package cannot be combined with any other offer Check-in and Check-out time depends on the concerned Hotel policy.
In Case of Rooms booked on CP/MAP/AP Basis food will be provided as per the kitchen operational timings of concerned Hotel.
A/C of the vehicle will be switched off in Hilly Areas.
The hotel does not allow to check in with any pet.
In case of any irreverent activities in the destination, the agency is not responsible for any loss and there is no refund in that case.
In case of any irreverent activities on roads and anywhere in the above-mentioned travel plan, the agency is not responsible for any loss and there is no refund in that case.
In the case of transporters strike cab will not go anywhere. The agency is not responsible for any loss and there is no refund in that case.
In any case of heavy snowfall or any Land Slide or any natural calamity roads closed then there is no refund and cab will not go anywhere and the agency is not responsible for any loss.
Refund on cancellation depends upon concerned the hotel’s cancellation policy and the agency cancellation policy.
The agency is not responsible for any personal loss, any damage to passengers traveling or any mishappening any road accident during the tour.
The package once purchased cannot be rescheduled or Changed under any circumstances.
The agency is not responsible for any vehicle damage in terms of a mechanical fault, any electrical fault or tire bust or any other problem in the vehicle during the tour ( In this case no refund will be given).
Entry fee to any park/Museum/ Amusement park/ Zoo/ theatre/Club/ Temple and charges for any activities is not included /Charges Related to horse Ride/Camel Ride/Yak Ride/ Paragliding/ River Rafting/Ropeway etc.
Games are not included.
Clearance of full package payment is mandatory before 2nd day of the trip start, else agent is liable to hold the service.
If full package payments not done within the given time frame your booking will stand canceled & the agency is not liable to refund the advance booking amount paid by you to confirm the package.
All the meals mentioned in the itinerary would be provided in the specified hotel only, where you are going to stay during the tour.
Travel/Medical insurance not included Fees / Charges related to any tourist permit is not included apart from the charges mentioned in the inclusion service.
A personal medical kit is not included.
Expenses for personal nature are not included.
Emergency evacuation cost is not included.

Emergency evacuation cost is not included.

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